Course summary
Aimed at:
Junior or aspiring managers/team leaders
Duration:
Approximately 6-9 months, depending on work commitments
Accreditation:
ILM, City & Guilds
The British School of Coaching ILM Level 3 Coaching Qualification is a practical and highly respected coaching and mentoring programme designed for individuals who want to develop professional coaching skills and a coaching style of leadership. This internationally recognised ILM coaching qualification is ideal for managers, leaders, HR professionals, teachers, trainers and aspiring coaches who want to improve communication, performance, confidence and workplace relationships through effective coaching conversations.
Delivered by experienced coaching practitioners, the programme combines practical coaching skills training, reflective learning and real-world coaching practice to help learners build confidence and competence as a coach or mentor. Participants will explore core coaching models, coaching communication skills, active listening, questioning techniques, goal setting, feedback skills and ethical coaching practice, while developing a deeper understanding of how coaching can support personal growth, leadership development and organisational performance.
The ILM Level 3 Coaching Qualification provides an excellent foundation for anyone looking to begin a professional coaching journey, introduce a coaching culture within organisations, or progress onto higher-level coaching qualifications such as the ILM Level 5 or ILM Level 7 Coaching and Mentoring programmes. With a strong focus on experiential learning, peer practice and tutor support, this coaching course helps learners apply coaching skills confidently within workplace, educational and professional settings.
Why Coaching Skills Matter in Today’s Workplace
In today’s fast-changing and people-focused workplace, coaching skills have become an essential part of effective leadership, communication and professional development. Organisations are increasingly recognising that traditional directive management styles are often less effective in supporting employee engagement, confidence, motivation and long-term performance. A coaching approach helps leaders, managers and professionals create more meaningful conversations that encourage reflection, accountability, problem-solving and growth.
Developing coaching and mentoring skills can support stronger workplace relationships, improved communication, greater emotional intelligence and more effective performance conversations. Coaching skills help individuals move beyond simply giving advice or instruction, enabling them instead to listen actively, ask powerful questions and support others in finding their own solutions and increasing self-awareness. This can lead to improved confidence, resilience, ownership and personal responsibility within teams and organisations.
As workplaces continue to evolve, coaching skills are increasingly valued across leadership, management, HR, education, healthcare and organisational development roles. Businesses are investing in coaching cultures to support employee wellbeing, leadership development, talent retention and organisational performance. A coaching style of leadership can help create psychologically safe environments where individuals feel heard, valued and empowered to contribute more effectively.
The ILM Level 3 Coaching Qualification provides practical coaching skills training that can be applied immediately within workplace and professional settings. Whether supporting team members, leading conversations, developing staff, managing change or improving communication, coaching skills can have a lasting impact on both individual and organisational success.
Course Overview
This 4-day programme will give you the skills and knowledge to coach effectively at work.
The Level 3 Award in Effective Coaching is ideal for practicing or aspiring Team Leaders and Managers who seek to provide a more supportive style of leadership to improve performance. This qualification will develop your capability to act as a workplace coach and your effectiveness at developing those around you.
Practical and theory-based work will enable you to work with any client or colleague to support their career development and enhance their skills.
Course Features
• A highly interactive course with 4 days of lively, practical workshops.
• 6 hours of Coaching practice for the Award + 3 assignments.
• 2 supervised coaching sessions with your personal tutor.
• 1-2-1 advice and practical help from our expert faculty who have trained people from some of the world’s largest organisations.
• All materials; handbooks, workbooks and access to a huge range of mentoring resources.
• On successful achievement, an internationally recognised and respected ILM Level 3 certificate as well as 10 (Award) credits on the international qualifications framework.
• Alternative option to take a ‘development route,’ participating in workshop through initial 2 days but not completing ILM qualification.
Programme Dates(4 workshop days online)
2026 online workshops
- 27th – 28th January, 3rd – 4th March
- 18th & 19th March, 30th April – 1st May
- HYBRID: 12th, 13th & 14th May (Face to Face), 1st July
- 23rd & 24th June, 23rd & 24th September
- 15th & 16th September, 20th & 21st October
- 9th & 10th November, 10th & 11th December
Course Tutors
We deliver our courses in a unique way, reflecting our core beliefs of respect, rigour, integrity, professionalism and success. Our Faculty of professional tutors and coaches provide excellent coaching programmes and are proud to always ‘go the extra mile’ when it comes to support for learners. Every member of staff and learner is required to adhere to our core values of respect, integrity and confidentiality.
What You Will Need
• A passion for developing people
• Access to coachees – if you are struggling for this we can help out
• Microsoft Word software, or equivalent
• An email account
How The Course Works
The course begins with 4 tutorial/workshop days in a seminar environment. These days will be both theory and practise based and are aimed at giving you the underpinning knowledge required to become a successful workplace coach. This work will prepare you for your three assessed pieces of work and 6 hours of coaching activity for the Award. Coaching practice will be supervised face to face, by telephone or Skype, and you may choose how many sessions you would like to be changed to meet your requirements.
When You Have Finished
As a member of the prestigious British School of Mentoring Alumni you will join a network of professional coaches with access to a wide range of coaching resources and information.
Progressions Routes
ILM Level 5 Certificate in Coaching and Mentoring. This qualification is undergraduate level and aims to build your ability as a professional organisational coach.
How To Apply
Please complete and return the Application Form (above right) to info@britishschoolofcoaching.com
Contact us for a free consultation today
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Some of our Clients
ILM Level 2 Award in Effective Mentoring Skills
ILM Level 5 Certificate/Diploma in Effective Coaching and Mentoring
ILM Level 7 Certificate/Diploma for Executive and Senior Level Coaches and Mentors