Coaching Skills for HR and L&D Professionals, Recognised by ILM

Developing Coaching Skills for Modern HR Practice

HR professionals are increasingly expected to support employee development, wellbeing, performance, engagement and organisational change through more people-centred and developmental approaches. Coaching skills are now recognised as essential professional skills within HR and Learning & Development, helping HR professionals facilitate more effective conversations, strengthen workplace relationships and support long-term employee growth.

The Coaching Skills for HR Professionals Programme, ILM Recognised is a practical and interactive coaching skills training programme designed specifically for HR professionals, Learning and Development practitioners and people-focused leaders who want to develop coaching skills and adopt a coaching style of interaction within the workplace.

This highly practical programme explores how coaching approaches can enhance communication, support employee development and strengthen workplace conversations across recruitment, talent development, performance management, employee wellbeing and leadership support.

Participants will develop practical coaching and communication skills that can be applied immediately within HR conversations, people management interactions and organisational development settings.

Why Coaching Skills Matter in HR

As organisations continue to prioritise employee engagement, leadership development, wellbeing and coaching cultures, HR professionals are increasingly using coaching approaches to support individuals, teams and organisational change.

Coaching skills can help HR professionals:

• Facilitate more effective workplace conversations
• Support employee growth and development
• Strengthen communication and listening skills
• Improve confidence in difficult conversations
• Encourage reflective thinking and accountability
• Support wellbeing, engagement and professional development
• Build stronger relationships across organisations

A coaching approach can help HR professionals move beyond directive conversations towards more collaborative, developmental and empowering interactions.

Programme Overview

This practical coaching skills programme develops participants’ understanding of coaching principles, coaching communication and coaching-led workplace interactions.

The workshops are highly interactive and include:

• Practical coaching exercises
• Coaching conversations and peer practice
• Reflection and skills development activities
• Interactive discussions and workplace application
• Online breakout room practice sessions

Participants will begin building confidence in using coaching skills within HR, L&D and organisational settings.

Course content

• Evolution of the HR role and the significance of coaching approaches
• Where coaching fits in the new CIPD professional standards
• Directive/ Non-Directive spectrum of business interventions
• Coaching vs Mentoring
• Becoming a “Trusted Advisor”
• Coaching skills and behaviours in practice: applying the GROW model and alternatives solution-focused coaching impactful questioning and listening gaining stakeholder commitment difficult conversation
• Developing a coaching culture in organisations
• Action planning and personal development

Assignment

ILM Recognised – this requires completion of a written assignment (choose between a theory-based or practical-based assignment) after the 4 sessions. You would agree to a deadline with the Tutor and on successful completion of the assignment receive the ILM Recognised Coaching Skills for HR Professionals Certificate. This is a recognition/Certification and not a qualification.

In-House Coaching Skills Training for Organisations

This programme is also available as a bespoke in-house coaching skills training programme for organisations and HR teams. The training can be tailored to support leadership development, employee engagement, coaching culture initiatives and organisational learning and development strategies.

If you would like to discuss these options please email info@britishschoolofcoaching.com to arrange a call.

#coachingatwork #workplacecoaching #hr #learningand development #continuouslearning