ILM Level 5 Certificate/Diploma in Effective Coaching and Mentoring

The British School of Coaching ILM Level 5 Coaching and Mentoring Qualification is a highly respected and internationally recognised coaching programme designed for managers, leaders, HR professionals, learning and development practitioners and aspiring professional coaches who want to develop advanced coaching and mentoring skills within workplace and organisational settings.

This practical and experiential coaching qualification combines professional coaching theory, coaching models and live coaching practice to help learners develop confidence, self-awareness and the ability to facilitate meaningful coaching and mentoring conversations. Participants will strengthen their coaching communication skills, active listening, questioning techniques, emotional intelligence and reflective practice while learning how to support performance improvement, leadership development, employee engagement and personal growth through a coaching approach.

Learners can choose between the ILM Level 5 Certificate or Diploma in Coaching and Mentoring, depending on their professional goals, level of coaching practice and time commitment. Both qualifications are widely recognised and highly respected within the coaching profession, with the Diploma involving a greater number of coaching practice hours and a deeper level of practical coaching experience.

The ILM Level 5 Coaching Qualification is ideal for individuals who want to integrate coaching and mentoring skills into leadership and management roles, develop a coaching culture within organisations, or progress towards a professional coaching career. The programme explores practical coaching tools and approaches that can be applied immediately within real workplace environments, helping learners build stronger relationships, improve communication and support individual and organisational development.

Delivered by experienced coaching practitioners, the programme provides a supportive and interactive learning experience with opportunities for peer coaching, reflective learning and practical coaching application. Learners will gain recognised coaching and mentoring skills that can enhance leadership capability, workplace communication, team development and organisational effectiveness, while also providing a progression pathway towards higher-level coaching qualifications such as the ILM Level 7 Executive Coaching and Mentoring programmes.

Course overview

Elevate your career with our undergraduate-level qualification tailored for mid-level managers and those looking to use coaching in the workplace. Gain essential skills and knowledge in management coaching and mentoring through our year-long program. Benefit from interactive workshops, personalised tutor support, and practical assignments. Earn an internationally recognised ILM Level 5 Certificate upon completion. Enroll now and unlock new opportunities for professional growth!

This year long programme will develop your capability to act as a management coach and mentor.  The stimulating practical and theory-based work will enable you to work with any client to support their career development and enhance their skills.

Course features

• A highly interactive course with 5 live workshop days of in-depth workshops and peer support.
• 18 hours of Coaching Practice for Certificate & 54 hours of Coaching Practice for Diploma
• 12 month Personal Tutor/mentor coach support: advice and guidance, feedback on draft assignments and 3 hours of coaching supervision.
• 1-to-1 advice and practical help from our expert tutors who have trained people from some of the world’s largest organisations.
• All materials; programme folder, handbooks, workbooks and access to a range of coaching resources.
• On successful achievement, an internationally recognised and respected ILM Level 5 Certificate as well as 16 credits on the international qualifications framework.

Programme Dates (5 workshop days)

2026 online workshops

• 27th – 28th January, 3rd – 4th March and 7th July
• 18th & 19th March, 30th April – 1st May and 4th August 
• 21st – 22nd April, 20th & 21st May, 10th September
• HYBRID: 12th, 13th & 14th May (Face to Face), 1st July and 1st October
• 23rd & 24th June, 23rd & 24th September and 14th January 2027
• 15th & 16th September, 20th & 21st October and 11th March 2027
• 9th & 10th November, 10th & 11th December and 22nd April 2027

Course tutors

We deliver our courses in a unique way, reflecting our core beliefs of respect, rigour, integrity, professionalism and success. Our team of professional tutors are all practicing coaches.  Tutors bring a mix of their dynamic coaching practice underpinned by the experience and rigour of programme delivery to achieve the results BSC are so proud of.

Our Faculty

What you will need

• Experience of coaching within an organisation
• Microsoft Word software, or equivalent
• An email account

How the course works

The course begins with 2/3 days in a seminar environment.  These days will be both theory and practice-based, aimed at giving you a strong body of knowledge whilst preparing you for your assignment, portfolio, reflective journal and 18 hours of coaching or mentoring activity with a minimum of 2 and a maximum of 3 individuals. The other 2 workshop days are scheduled midway through your assessments.

• Assignment: Understanding Effective Coaching or Mentoring within an Organisational Context  Research and critical review of the role of a coach, difference between coaching and mentoring, use of coaching and mentoring in organisations,  integration of coaching and mentoring in organisations, role of contracting, confidentiality, ethics etc (a theory paper). The suggested word count for this unit is 4,000 to 5,500 words (limit 6050), not including appendices.
• Portfolio:  Undertaking Effective Coaching or Mentoring within an Organisational Context  (18 hours Certificate, 54 hours Diploma) which includes coaching logs and supporting documentation in the form of a Portfolio which must fulfil specified assessment criteria
• Reflective Journal: Reviewing own Ability as a Coach or Mentor within an Organisational Context This is in the form of a diary which uses evidence from your Portfolio to provide a reflective overview of your journey as a coach providing a reflection on your development throughout the programme and on your ability to perform effectively as a coach or mentor within an Organisational Context

When you have finished

You will receive an internationally recognised ILM, QCF credited Certificate. As a member of the prestigious British School of Coaching Alumni you will join a network of professional coaches with access to a wide range of coaching resources and information.

Progression routes

The ILM Level 5 Diploma in Effective Coaching and Mentoring.  Build on your achievement with a further 42 hours of coaching practice (total 60 hours)  and an extra 2 tutorial days.

ILM Level 7 Certificate in Executive and Senior Level Coaches and Mentors.  Give your coaching practice a stamp of professionalism – this is the highest level coaching qualification available.

How to apply

Please complete and return the Application Form (above right) to info@britishschoolofcoaching.com or contact us for a free consultation today.

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