A practical programme for Managers and Team Leaders who are keen to develop coaching skills and a coaching style of interaction.
This 2 day programme is ILM Recognised. Following the workshops, you are invited to complete a short written assignment and on successful achievement, you receive a Certificate from ILM (ILM Recognised Coaching Skills for Managers) to recognise the work that you have done.
Become a More Effective Manager. Train in proven techniques to coach your people to higher performance.
The workshops will develop your understanding of coaching and the skills of a coach to enable you to adopt a coaching style of leadership. These workshops are highly interactive with practise sessions to develop and embed skills and build confidence, breakout rooms will be used online so that you can put the tools and techniques into practice with others on the programme.
The topics covered include:
- The role of a manager as a coach
- Develop key coaching skills – listening, questioning, silence, and building rapport to engage colleagues
- Coaching as a manager
- Use coaching language to enhance communication and develop productive relationships with colleagues
- Set compelling outcomes for yourself and others to maximise personal and professional development
- Work within the coaching contract and ethical boundaries
Learning these effective coaching skills brings clarity, improves performance, manages well-being, and even improves safety on the job. By effectively developing managerial coaching skills, teams are rewarded with improved morale, increased job satisfaction, and productivity.
Coaching skills serve every level of employment. Increasing empathy and compassion in the workplace reduces stress and replaces it with growth potential. Challenging situations and difficult conversations become easier to handle when coaching-led conversations are practiced.
Benefit for the organisation
Coaching is a commonly used method of employee development that has generated positive business outcomes. A strong coaching culture has been linked to better talent and business outcomes, according to a 2019 survey from the International Coach Federation (ICF) and the Human Capital Institute (HCI).1
According to the ICF/HCI survey, respondents with a strong coaching culture reported higher outcomes in the areas such as:
- Customer satisfaction
- Regulatory compliance
- Talent attraction
- Shareholder value
- Labor productivity
- Large-scale strategic change
- New product/service development and delivery
However, coaching may not be for everyone. Some individuals are not open to feedback, and some are unwilling to change. This is a problem with the person being coached, not a deficiency in the tool of coaching. Even an exemplary employee can benefit from having a personal coach to help him/her solve problems and excel even more. For those who make a commitment, coaching can open a whole new world in terms of greater candor, more respect from the staff at all levels, professional alliances and relationships, and better skills to achieve strategic goals.
This workshop is available as in-house training. If you wish to have further information and understand how coaching would benefit your organisation please contact email@example.com.
You can also check out our Coaching Skills Training open courses for HR and for Managers, links have been added below
Our faculty member John Macdonald is a Fellow Member of the CIPD and has had a 30-year career in human resource management, most recently as Vice-President (HR) in the global oilfield services sector. He is a qualified executive coach and mentor and regularly delivers coaching and mentoring programmes from the BSC portfolio of courses.